About Us

At Inline Help, we are proud to be a product developed by Inline Manual Ltd, a leading provider of Software as a Service (SaaS) solutions. With over a decade of experience in the industry, we have been at the forefront of revolutionizing how users interact with software applications.

Our Journey

Founded more than ten years ago, Inline Manual Ltd embarked on a mission to enhance user experiences and simplify software adoption for both developers and end-users. We understood the challenges that organizations faced when introducing new software to their users, and we were determined to find a solution.

Through tireless research, development, and continuous improvements, we pioneered the concept of product onboarding tours and tutorials. Our innovative approach allowed companies to seamlessly guide their users through the software, minimizing the learning curve and accelerating the adoption process.

The Evolution

As technology advanced, so did our platform. We recognized the growing need for a comprehensive digital adoption solution to cater to the ever-changing demands of the digital landscape. Hence, we expanded our offerings to encompass a full-fledged digital adoption platform. This platform became a game-changer, enabling businesses to create interactive and personalized in-app experiences, leading to higher engagement and improved user retention.

As our commitment to continuous innovation and user-centric solutions grew, we decided to embark on a new journey with the creation of Inline Help - an AI-powered product designed to provide context-sensitive assistance - laying the foundation for seamless integration with existing Inline Manual products in the future.

Our Values

Our customers are the lifeblood of our business and our most important stakeholders. Our brand values show in our daily work, every line of code we write, every support email we respond to and every new feature we deploy.

Helpful & Supportive

We look at our customers as partners, not as yet another customer. We get invested in making the implementation and rollout a success for everyone from start to continuous improvements. We strive to build a great relationship with our customers, making sure they can rely on us.

Flexible & Responsive

We are building flexible solutions that continuously evolve with what customers’ are facing whilst they are heading towards success. We are listening to our customers, to their needs, finding innovative solutions to approach their problems and guide them to that success.

Human & Understanding

We understand that every customer is in a different context in their life/work at that moment. Be it a business not thriving, personal issues, or anything else that can negatively or positively impact their behaviour and work. We, as a brand, want to closely relate to our customers, not to add to their feelings, but rather complement/sooth them and be there for them.

Curious & Energetic

We are as excited to see the success of our customers as our customers themselves. We bring that energy with us, following new inspiration, ideas and solutions to overcome any hurdles our customers are facing. To help them push forward and excel.

Our Commitment

At Inline Help, we are dedicated to helping you unlock the full potential of your software and ensuring that your users have a delightful experience throughout their journey. Our platform equips you with the tools needed to create interactive in-app help and boost user adoption to new heights.